Contact
Before reaching out, please read through the package's documentation to see if an answer to your question is already found.
Reporting a bug
You can submit your bug report via the appropriate e-mail below. Please make sure to be as detailed as possible and include the following :
- what version of software you were using and if you were using a beta release or not
- what did you try to do ?
- what steps did you take to do that ?
- what did you expect to happen ?
- what happened instead ?
Reaching out for other reasons
We typically respond weekdays (Monday through Friday) within 9h00 and 17h00 CET (UTC+1). We try to respond within a few business days, but ask that you have patience as we may have more pressing matters to get to first.
If you have a question or problem with our software, you can reach out to help AT neutralis.org
.
If you want to contract Neutralis to maintain a package you rely on, you can reach out to M RONCHETTO via jobs AT neutralis.org
If you are reporting a security vulnerability or have a similar disclosure, please contact security AT neutralis.org
. Instructions for Age, PGP, or S/MIME encryption will be provided during your conversation with us.
If you have a GDPR or privacy related inquiry, please contact dpo AT neutralis.org
.